"I want to highlight this sentence—truthfully, our company needs someone who understands computer technology and can quickly adapt!" Highlight threw out the ball, which was a significant appeal to Liu Qingsong. The idea of working at his company had become a dream he never wanted to let go of. "What exactly is the role?" Liu Qingsong eagerly asked Highlight. "It's the customer support role I previously handled," Highlight clarified. "But, buddy, can I really do this? I'm not confident—I haven't done it before!" Liu Qingsong expressed excitement but clearly lacked confidence, as customer support requires a certain level of skill. "So the issue is right here: you graduated with a computer science background, yet you haven't had hands-on experience or exposure in this field since graduation. The company expects you to ramp up quickly and meet these expectations. How, in your opinion, should you go about meeting these demands?" Highlight didn't provide a direct answer but instead guided Liu Qingsong to think through the matter himself. "Li, you're technically skilled and have a wealth of experience. I'm really working hard to learn from you—please help me out, buddy!" Liu Qing knows that mastering a technical role isn't something that happens overnight; it requires long-term commitment and continuous learning. But just studying on your own isn't enough. First, the company isn't a school and won't provide additional training, and second, the business is always busy, leaving little time for in-depth learning. To quickly adapt to the job, there's really no choice but to turn to my buddy Gao Huang for help. With his guidance and support, learning will go much faster. "Buddy, since you value this position and are genuinely committed to learning, I'll definitely help you out!" Gao Huang smiled and said, "That said, this job still depends on you putting in extra effort. If you don't work hard, no matter how much I recommend you, it won't make a difference. The company evaluates performance based on actual results—here's to that!" Come to the office with me tomorrow—don't forget to bring your resume! "Got it! Got it! Thanks a lot, man!" Liu Qingsong thanked him repeatedly, also genuinely cherishing the opportunity. "Thanks isn't necessary! After all, we're friends, aren't we?" Gao Liang smiled warmly and readily. Liu Qingsong was delighted and couldn't speak for excitement. Binhai City, Hao Shisu Auto Sales Company. Gao Liang led Liu Qingsong, holding the resume, into the office of the beautiful manager, Xie Ningbing. At that moment, Xie Ningbing was reviewing a pile of office documents on her desk. Though they were friends, with Liu Qingsong present, Gao Liang politely greeted her: "Manager Xie! Busy, aren't you?" Xie Ningbing lifted her head and immediately spotted Liu Qingsong beside Gao Huang, and said, "Li Engineer, this is..." "Gao Huang, it's like this—this is one of my friends, Liu Qingsong. He graduated from the Computer Department of Binhai Software College and is here to apply for a technical support position in our Sales and Technology Department!" Gao Huang introduced his friend to Xie Ningbing. Xie Ningbing glanced at Liu Qingsong and asked, "Did you bring your resume?" "Of course! Manager Xie, please take a look!" Liu Qingsong, bowing respectfully to this elegant and poised female manager, presented the resume with both hands. He knew that she held the power to decide his fate—should he lose her favor, the job would be gone. Xie Ningbing carefully reviewed the resume, signaling to Gao Huang to step away. Clearly, she wanted to conduct a one-on-one interview with Liu Qingsong to assess the quality of the talent recommended by Gao Huang—whether he was a gem or just a good stone—she would find out right away through the questions. Such scenes are no stranger to Shang Ningbing, the accomplished and busy female manager—her professional sensitivity is such that even a single glance can reveal a candidate's true potential and whether they should be retained. Though it's often said that talent isn't always apparent in appearance and that the sea doesn't always measure its capacity, at crucial moments, one must still trust their first impression—this first impression is formed during the interview. An interview is essentially an on-the-spot assessment: through questioning and interaction, one immediately gains insight into a candidate's capabilities. "The company's management is poor, execution is weak, and it's accumulating numerous external debts—salary payments have even stopped!" Liu Qingsong sighed and explained the situation. "So you're planning to leave the company?" Xie Ning looked steadily at Liu Qingsong. "Yes!" Liu Qingsong nodded respectfully. "Then, if our company faces difficulties like that—struggling to survive—wouldn't you also have to leave?" It was clear that Xie Ning was testing him. "This... this how could that be?" Liu Qingsong was genuinely surprised that such a capable manager would ask this question. Oh no! Highlight reminded me yesterday! I need to answer more skillfully! I must demonstrate to the manager a mindset of being committed to the company through thick and thin—sharing its hardships and standing by it through every crisis—so that she will truly appreciate me. So the young Liu Qingsong immediately changed his tone: "Manager Xie, if the company truly faces such a day, I, Liu Qingsong, will stick around until the very end, always putting the company's interests first. The company's matters are my matters. When the company thrives, so do we all. When challenges arise, I will step forward and do everything in my power to safeguard the company's interests!" Liu Qingsong delivered his words with genuine passion and conviction, and Manager Xie Ningbing, the elegant woman, gave a subtle nod of approval. Reflecting, she thought: "How remarkably sincere Liu Qingsong sounds—could it be that high-light taught him?" "Now I'll ask you some technical questions. Please prepare yourself!" Manager Xie Ningbing, this accomplished woman, wasn't to be outshone. She was well-versed in many of the company's technical specialties—something quite rare for a manager of her caliber. To be both deeply knowledgeable in management and technically competent was a rare combination, and such an elegant, capable woman was truly uncommon. Liu Qingsong nodded, listening attentively to the technical questions posed by this accomplished manager. "Could you elaborate on the difference between computer hardware and computer software?" Xie Ningbing asked seriously, as if a teacher were questioning a student. Hey, isn't that difficult? Liu Qingsong graduated from the Computer Science department! This question wasn't challenging nor deep—so Liu Qingsong immediately replied, "Hardware refers to tangible physical components, such as monitors, main units, keyboards, and mice. Software typically includes application software and operating systems." "Is that all?" Xie Ningbing asked. "Um," Liu Qingsong replied. "Unfortunately, your answer doesn't pass—you've only defined what hardware and software are, but you haven't clearly explained their differences!" Xie Ningbing furrowed her brow. Good heavens! How come I'm so clumsy? Liu Qingsong was suddenly stunned. This was a question that Gao Liang had raised with him yesterday, but he hadn't paid much attention at the time and hadn't thought deeply about it then. Wait—now it's coming back to him! Oh, Gao Liang really is a great friend! When Gao Liang had introduced Liu Qingsong, he had mentioned an analogy that Liu remembered clearly and vividly. So Liu Qingsong responded based on Gao's analogy: "Ms. Xie! Could I have a chance to add a few more points?" With a pleading tone. Ms. Xie Ningbing gave a slight nod. "To put it simply: computer hardware is like a person's arms, while computer software is like their thinking. Without thinking to control it, the arms are just a pile of dead flesh; without the arms responding, the thinking remains utterly useless." Liu Qingsong had answered the question with such a vivid analogy. Impossible! Ms. Xie Ningbing couldn't believe her ears—this analogy felt so familiar, as if she'd heard it before. Oh! It was Gao Liang, who had used exactly this phrase when he discussed the relationship between hardware and software at New Sky Company—during his conversation with her. How thoroughly Gao Liang had penetrated every aspect! Even Liu Qingsong had started imitating him. But this could only be expressed in her heart, not openly, since she was the manager herself. So she feigned satisfaction with her answer and asked again, "How can one effectively provide technical support by answering customers' questions? What are your thoughts on this?" This time, Xie Ningbing looked very serious, as if a teacher were posing a question to a student. The question was not easy to answer, because although Liu Qingsong had graduated from the computer science department, he had no direct work experience or exposure in this area. Thus, when asked such a question, he felt completely at a loss. What should he do? What should he do? Liu Qingsong stood motionless, lost in thought. Ah! Right—Gao Liang is an expert in this field, an outstanding technical engineer, and has done an excellent job. If only he could share his practical experience! But has he ever mentioned it to me? Has he? Liu Qingsong kept thinking hard. "This job will ultimately depend on you putting in even more effort. If you don't strive hard, no amount of recommendations I can make will make a difference—our company speaks only in terms of your actual performance and results." This was exactly what Gao Liang said to me yesterday. Indeed, I have to work harder on my own. So, he shared his thoughts: "Mr. Xie, thank you so much for raising such a thought-provoking question. Although I can't provide you with a fully satisfactory answer at this moment, I truly value my opportunity here. I will take Gao Liang, the senior engineer from the Sales Technology Department, as my role model, actively learn from him, and seek his guidance frequently. I am confident that, under the company's support, with Li Engineer's mentorship and assistance, I will be able to handle this position well. I believe the company will give me a chance. And I will certainly not let down the expectations you have placed upon me—I will diligently carry out my duties." "This is truly from Liu Qingsong's heart. With Gao Liang as a steadfast friend, no matter how great the difficulties, there's nothing insurmountable—aren't friends the very source of strength? At home, we rely on our parents; when we go out, we rely on our friends. Liu and I have been through thick and thin, sharing both joys and hardships. When we share blessings and burdens together, how can difficulties be truly daunting? Moreover, Gao Liang is one of my most outstanding friends. With such an exceptional friend by my side, I am confident I will establish a solid foothold in Binhai, and together with Gao Liang, we will build our future. I believe, under Zhang's leadership, we will eventually achieve something remarkable." "Excellent! That's a wonderful response—Gao Liang has come again! I truly believe you're the second Gao Liang!" Now, Xie Ningbing genuinely feels satisfied with Liu Qingsong. Gao Liang is not only adept at discovering, recommending, and nurturing talent—he himself is a galloping horse making remarkable strides, and at the same time, he is the true horseman who spots and develops such horses. Xie Xie Ningbing smiled to herself. The interview had been a resounding success, thanks to the invisible support from Gao Liang! Liu Qingsong was thrilled—deeply honored to be joining such a company. He knew that without Gao Liang, he never would have made it into this mid-sized enterprise. Therefore, seizing opportunities, diligently studying, and striving to quickly adapt and perform well were his immediate priorities. Finish all the tasks assigned by the company! Now, let's have everyone introduce themselves—one by one, starting with the new colleagues!" After saying this, Zhang Shijie gestured for Liu Qingsong to go first. "Good day! My name is Liu Qingsong. I'm new here, and there's still so much I need to learn—please feel free to give me your advice! Thank you!" With Zhang Shijie's introduction, Liu Qingsong looked around at the fresh faces and confidently introduced himself. Thanks to having Gaoang as a colleague in the Sales and Technology Department, he felt more at ease. "My name is Zhuang Yingjun..." Zhuang Yingjun stood up from his seat and gave Liu Qingsong a playful grin as he introduced himself. "I'm Li—Li Jie..." The composed Li Jie also made her introduction to Liu Qingsong. "I'm Xiao Yan—" The lively and cheerful Xiao Yan was great at setting the tone, and every time she spoke, the room broke into laughter. "My name is Ye Jun..." Ye Jun, the top-tier technical engineer, also stood up, though he didn't particularly look up to the new colleague. He knew, however, that in such a setting, appropriate courtesy was essential. One by one, everyone introduced themselves, thus getting to know each other. The purpose of this was self-evident—mainly to foster mutual understanding, enabling smoother communication in the workplace and thereby facilitating the effective execution of sales and technical department activities. After all, work within the company isn't the work of a single individual, but a collaborative effort among teams. Gao Liang is someone who is exceptionally dedicated to learning. His excellence is evident across all aspects—he is truly well-rounded. For instance, in handling customer inquiry and technical support, he performs exceptionally well. After customers use the company’s automotive products and encounter various issues, they inevitably reach out to the company’s customer service through various channels and methods—some via QQ online chat, others by phone, some by email, and others through letters or fax. Regardless of the method used, the underlying objective remains the same: to receive prompt solutions and actionable plans from the company to resolve their problems. This process follows a clear sequence: the customer raises an issue—company technical personnel analyze and diagnose the issue—and then guide the customer to achieve a resolution. Following this, a follow-up visit is conducted to verify whether the issue has been fully resolved. If the problem remains unresolved, especially when the customer is particularly important, it becomes a significant matter, and the company will then assign a senior technical engineer to conduct on-site support. Gao Liang, with his outstanding skills, solid capabilities, sharp mind, and exceptional adaptability, has executed this work flawlessly and systematically—something that the company fully recognizes. Zhang Shijie is highly satisfied with his performance and often praises him in front of everyone: "Very good! Very good!" In a recent all-employee meeting, Xie Ningbing remarked: "Gao Liang is an outstanding talent. What makes him stand out is his ability to consistently deliver high-quality results on tasks that may seem ordinary—without any errors. This is truly valuable. Yet, most of our employees fall short of this standard. We urge everyone to learn from Gao Liang, emulating his positive work attitude and sound work methods, so as to make greater contributions to the company. With the strong technical support from high-caliber engineer Gao Liang and the reliable help from Zhang, who always shows genuine brotherly spirit, Liu Qingsong made rapid progress. On her first day, she gained a solid understanding of the overall work situation, but mastering the specific customer query tasks would take time—she needed not only solid skills but also high professional standards. Therefore, every evening after work, Liu would take Gao's hand and walk to his home, seeking further guidance and support. Liu understood how valuable this position was, so she approached her studies with great seriousness. Though she still didn't fully grasp all aspects, she remained committed to daily learning, knowing that knowledge and skills accumulate over time. She believed that with consistent effort and a daily upward trajectory, she would eventually become fully capable of handling her responsibilities. During this period, because Gao often stayed with Liu for tutoring sessions, he sometimes even slept at his place, resulting in fewer visits back home. Combined with the busy work schedule at the company—sometimes requiring business trips—her home visits became even less frequent. The company has been very busy recently, and as an outstanding technical engineer, the responsibilities on your shoulders are substantial. Key projects have consistently fallen on Gao Liang's shoulders—this is exactly what "the more capable, the more work" means. Because you are capable, the company strives to enable you to create greater value. If, however, you are not capable and merely average, the company will either lay you off or sideline you, categorizing you as someone who is merely peripheral. Once personnel changes occur, such individuals are the first to be phased out.